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To Place an Order:
Call, Fax or Email your sales representative, or call our Headquarters TOLL FREE,
1-800-622-5686 or fax TOLL FREE 1-800-625-7363 M-F 7:00 a.m. - 4:30 p.m. P.S.T.
CA Resale Number:
You must have a valid resale number (for California), or appropriate business license (for all other states), before we can process your order.Fax a copy of your resale license (for California), we will send you a resale card to fill out, then return to us as soon as possible.
Copyright Notice and Image Authorization:
All images are the copyright protected work of Lovin' Enterprises, Inc. dbaDreamgirl International. Please contact our Los Angeles office for use, authorization, and CD Roms of images to use for your website. Our images can only be used when authorization is given. The use of our images in your own catalogue or in media advertising; must be as a selling tool in conjunction with offering the style pictured for sale. We do not permit use of our images to promote other business or adult sites. Images are to be used for the purpose of selling our merchandise only. Dreamgirl strongly recommends that you do not price any CURRENT Dreamgirl merchandise on the Internet below Dreamgirl's wholesale price times a markup of at least 2.0. Finally, Dreamgirl recommends that you do not place any CURRENT Dreamgirl merchandise on eBay.
Initial orders will be shipped COD (cashiers check or money order), or you may use your credit card or wire transfer funds. We accept Visa, MasterCard, and American Express. All COD customers will receive one phone call stating the amount of the order, shipping date and terms of payment (cashiers check, certified check, or money order).
Ask for a Credit Application and allow 10 - 15 days to process for open terms or company check approval.
Shipping is by UPS, all orders are shipped F.O.B Los Angeles, CA. Changes or cancellations to orders, after they are packed and ready to ship result in a 20% restocking charge.
Returned Checks and Shipments:
There is a $20.00 service charge for all returned checks. Allbouncebacks will be given a 10-day grace period from the time the order is received in our warehouse. If we get no response within 10 days, you will incur a 20% restocking fee plus freight charges. This charge will be added to your new order. If we receive more than 3 bouncebacks within a 6-month period your account will be put on a pre-paid basis. All refused shipments will result in a 20% restocking charge, and all future orders will he held until payment is made.
Claims, Returns, Authorization, Inquiries, and Shipping Errors:
Any discrepancy in quantities shipped damaged, or incorrect merchandise must be reported within 5 days upon receipt of goods. All returns must be reported with in 10 days of receipt of your order, and require a Return Authorization Number received from the shipping manager in our Los Angeles office. Returns will not be accepted for in-store damages, or for garments, which have been worn.
Returns will be repaired or replaced. Write clearly the RA# on the outside of the box, or the box will be refused at the Receiving Warehouse. We will exchange returned merchandise or issue a Credit Memo for the dollar amount within 30 days. WE DO NOT GIVE CASH REFUNDS.
We automatically backorder any item not shipped complete on you order unless you advise us to cancel a backorder item(s). Backorders not shipped within 60 days are automatically canceled.